Service and Support

Instruments can be customized to customer requirements while meeting regulatory requirements.

The instrument is calibrated for life.
If there is a quality problem during the warranty period, the instrument is repaired or replaced free of charge.
If a new instrument fails, maintenance staff provide technical support by phone. If the problem cannot be solved by phone, the customer is informed in time to return the instrument for repair.
After-sales return visits and feedback forms are used to follow how instruments perform in use.
A trade-in service is offered to existing customers.

Request a Quote

Tell us the model and your application, and we will reply by email.